Computer & Electronics [Computer Support]
iYogi Inc
iYogi could be a leading supplier of on-line subscription-based technical support services offered on to customers and tiny businesses across a large vary of computing and communications devices and software package. investing its proprietary Digital Service Cloud software package technology platform, iYogi delivers on-demand support services to many thousands of subscribers globally. iYogi additionally recently launched on-ground support services across continental USA. iYogi’s client base is unfold across the U.S., the UK, Canada, Australia and therefore the GCC.
High Levels of client Satisfaction
iYogi offers its services primarily through long-run unlimited service subscription plans of one to three years permitting customers to settle on a concept that works best for them. the corporate additionally provides thousands of single incident sessions each day and its services are obtainable on a 24/7 basis one year a year. Customers will make a choice from varied channels to contact iYogi as well as web-based assistance support, period phone, chat and e-mail.As a part of these subscriptions, iYogi offers a comprehensive suite of service offerings as well as designation and repair, installation and maintenance services and coaching for multiple devices, software package applications and different product as well as PCs, digital cameras, MP3 players, printers etc. iYogi additionally supports a variety of Apple devices. iYogi’s client satisfaction scores are amongst the best within the technical support trade.
iYogi offers its services primarily through long-run unlimited service subscription plans of one to three years permitting customers to settle on a concept that works best for them. the corporate additionally provides thousands of single incident sessions each day and its services are obtainable on a 24/7 basis one year a year. Customers will make a choice from varied channels to contact iYogi as well as web-based assistance support, period phone, chat and e-mail.As a part of these subscriptions, iYogi offers a comprehensive suite of service offerings as well as designation and repair, installation and maintenance services and coaching for multiple devices, software package applications and different product as well as PCs, digital cameras, MP3 players, printers etc. iYogi additionally supports a variety of Apple devices. iYogi’s client satisfaction scores are amongst the best within the technical support trade.
One-stop-shop
iYogi’s big selection of service offerings that are brand-agnostic makes it a “one stop shop” for several customers’ technology support wants. Customers will consider iYogi to deal with several of their technical support wants and avoid the complexities of operating with multiple support suppliers related to every individual device or software package application they purchase. This decreases the matter resolution time and enhances client satisfaction.
iYogi’s big selection of service offerings that are brand-agnostic makes it a “one stop shop” for several customers’ technology support wants. Customers will consider iYogi to deal with several of their technical support wants and avoid the complexities of operating with multiple support suppliers related to every individual device or software package application they purchase. This decreases the matter resolution time and enhances client satisfaction.
Unmatched Platform-as-a-Service
iYogi’s proprietary technology platform, referred to as Digital Service Cloud gets smarter with each client interaction. It documents each downside, resolution and relevant hardware and software package specs whereas capturing every customer’s demographic info and creates a activity profile. All this info is obtainable is at the fingertips of iYogi’s school specialists, combining a strong knowledge domain with a comprehensive set of tools and schoolnology experience which will be accessed on demand to deliver quality tech support any time of the day and any time of the year.
iYogi’s proprietary technology platform, referred to as Digital Service Cloud gets smarter with each client interaction. It documents each downside, resolution and relevant hardware and software package specs whereas capturing every customer’s demographic info and creates a activity profile. All this info is obtainable is at the fingertips of iYogi’s school specialists, combining a strong knowledge domain with a comprehensive set of tools and schoolnology experience which will be accessed on demand to deliver quality tech support any time of the day and any time of the year.
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